Privacy Policy

Valmont Skincare Australia ("we", "us" or "our") is committed to protecting the privacy of visitors to valmontskincare.com.au (the "Site"). This policy explains how we collect, use, disclose and safeguard personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using the Site you agree to the terms of this policy. Last updated 21 September 2026.

Information we collect

Information you provide to us. When you complete a Partner Enquiry or contact us by email, we collect the details you choose to give us, such as your name, email address, company name, website and social media accounts, business location, a description of your business, the brands you carry and your projected sales.

Information collected automatically. As you browse the Site we may collect usage details, IP addresses and browser and device information through cookies and similar technologies. This information is used in aggregate to understand how the Site is used and does not identify you personally.

How we use your information

We use personal information to respond to your enquiries, to assess applications to become a Valmont retail stockist or spa partner, to communicate with you about Valmont in Australia and New Zealand, to operate and improve the Site, to meet our legal obligations and for any other purpose we describe when you provide the information or to which you consent. We may contact you about Valmont products, treatments and partner opportunities that may interest you; you can opt out of these communications at any time by contacting us.

Disclosure of your information

We may share personal information with service providers who support our business, such as website hosting, form processing and email providers; with the Valmont group where necessary to assess or support a partnership; with a successor in the event of a sale, merger or restructure of our business; and where required by law, court order or a government or regulatory request, or to protect the rights, property or safety of Valmont Skincare Australia, our partners or others. We may disclose aggregated information that does not identify any individual without restriction. We do not sell personal information.

Cookies

The Site uses cookies and similar technologies to operate correctly and to compile anonymous, aggregated statistics about how it is used. You can set your browser to refuse cookies, though some parts of the Site may not then function as intended.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Transmission of information over the internet is never completely secure, and any transmission is at your own risk. We keep personal information only for as long as it is needed for the purposes described in this policy or as required by law.

Your rights

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. You may also ask us to delete your information, restrict how we use it, or withdraw consent you have previously given, subject to our legal obligations. To exercise any of these rights, or to make a complaint about how we have handled your information, contact us using the details below. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner.

Children

The Site is not intended for children under 16 and we do not knowingly collect personal information from them. If you believe we may hold information about a child under 16, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date of the latest revision appears at the top of this page, and continued use of the Site after a change means you accept the revised policy.

Contact us

Questions about this policy or about your personal information can be sent to Valmont Skincare Australia at hello@valmontskincare.com.au.